Terms of service

1. About the Website

1.1. Welcome to WWW.BEANBAGSRUS.COM.AU (the "Website"). The Website provides you with an opportunity to browse and purchase various products that have been listed for sale (the "Products") and may also provide general information and news relevant to the Products ("Information Services"). The Website provides these services through an online ordering and payment system (the "Purchase Services").

1.2. The Website is operated by BEAN BAGS R US PTY. LTD. ATF UNIVERSAL IMPORTS TRUST (ABN 58 990 571 912). Access to and use of the Website, or any associated Products, Information Services, or Purchase Services, is provided by BEAN BAGS R US PTY. LTD. ATF UNIVERSAL IMPORTS TRUST. By using, browsing, or reading the Website, you signify that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must cease usage of the Website and its services immediately.

1.3. BEAN BAGS R US PTY. LTD. ATF UNIVERSAL IMPORTS TRUST reserves the right to review and change any of these Terms at its sole discretion by updating this page. Changes take effect immediately from the date of publication.

2. Acceptance of the Terms

You accept the Terms by accessing or remaining on the Website. You may also accept the Terms by clicking to accept or agree where this option is made available.

3. Registration to use the Purchase Services

1. In order to access the Purchase Services, you must register as a user or purchase as a guest. You may be required to provide personal information including email address, username, mailing address, telephone number, and password.
2. Personal information is collected in accordance with our Privacy Policy. Acceptance of these Terms includes acceptance of our Privacy Policy.
3. You warrant that all information provided is accurate and up to date.
4. Registered members and guests are bound by these Terms.
5. You may not use the Purchase Services if you are under legal age or prohibited by law from receiving the services.

4. Your Obligations

As a Member or Guest, you agree to comply with all applicable laws, protect your login credentials, and not use the Website for unlawful purposes. Automated use of the Website is prohibited.

5. Purchase of Products and Refunds & Returns Policy

1. By purchasing a Product, you agree to pay the listed purchase price.
2. Payment may be made via Stripe, AfterPay, Apple Pay, or Google Pay.
3. International shipments may incur import taxes, customs duties, and/or fees.
4. Refunds are offered at our discretion within 30 days if products are unopened and saleable, excluding return postage.
5. Bean bag filling (“Bag of Beans”) is non-refundable.
6. Returns are not accepted for change of mind, incorrect size, or other reasons outlined in the full terms.
7. Sale items and pre-orders are non-refundable.
8. Where accepted, returns may incur a 10% restocking fee and original shipping costs.

6. Warranty

Products come with guarantees under Australian Consumer Law. You may claim within 12 months for material defects or workmanship. The warranty excludes normal wear and tear, misuse, and specific exclusions listed in Section 7.

7. Specific Exclusions

Warranty exclusions include, but are not limited to: use by children under 12 months, ingestion hazards, use in water where not intended, mould damage, bite damage to dog beds, misuse of zippers and Velcro, colour transfer from Micro-Suede, third-party alterations, and use of shredded foam where not specified.

8. Delivery

Delivery is facilitated through third-party providers. We are not liable for lost or damaged products during delivery. Claims should be directed to the delivery provider. Authority-to-leave deliveries are at your risk.

9. Copyright and Intellectual Property

All content on the Website is protected by copyright. No rights, titles, or interests are transferred to you by using the Website. You may not reproduce or adapt content without permission.

10. Information Services

Information provided (e.g., blogs, FAQs) is for general purposes only and should not be relied upon as professional advice.

11. Privacy

Your personal information is handled according to our Privacy Policy.

12. API Client Terms of Use

When accessing YouTube content through our applications, you agree to comply with YouTube’s Terms of Service.

13. General Disclaimer

We make no guarantees beyond those required by law. Product images may differ slightly from actual products due to various factors.

14. Limitation of Liability

Our total liability is limited to the most recent purchase price you have paid or resupply of the service. We are not liable for indirect or consequential losses.

15. Termination

These Terms may be terminated by either party. We may suspend or cancel your account for breach of terms or if continued service is not viable.

16. Indemnity

You agree to indemnify us against all liabilities arising from your breach of these Terms or misuse of the Website.

17. Dispute Resolution

Disputes must be notified in writing and attempted to be resolved via negotiation or mediation before court proceedings.

18. Venue and Jurisdiction

These Terms are governed by the laws of Queensland, Australia. The exclusive venue for disputes is the courts of Queensland.

19. Governing Law

The Terms are governed and interpreted in accordance with Queensland law.

20. Independent Legal Advice

Both parties acknowledge that these Terms are fair and reasonable and that independent legal advice has been considered.

21. Force Majeure

1. Definition: Neither Party shall be liable for delays or failures caused by events beyond reasonable control, including acts of God, natural disasters, pandemics, strikes, government actions, war, terrorism, riots, or other uncontrollable events.
2. Notification: The affected Party must promptly notify the other Party and provide details.
3. Suspension of Obligations: Obligations are suspended during the event and resume once it ends.
4. Termination: If the event continues for 30 days, either Party may terminate the agreement without liability.
5. No Liability: Neither Party is liable for damages resulting from a Force Majeure Event.

22. Severance

If any part of these Terms is found void or unenforceable, that part shall be severed, and the remainder shall remain in effect.

Last updated: August 14, 2025